Repeat Prescriptions

Repeat prescriptions may be requested in the following ways:

• In person - bring the computer slip in to the health centre.  If you do not have this with you, you will be asked to fill in a form with your requirements and put it into the locked prescription post box.
• Online - Register for online prescription ordering. For repeat items only.  Please complete a registration form and either hand in to reception or email: gram.ellonadministrator@nhs.scot. You will then be posted out login details to use this service. Download Online Booking Registration Form
• By telephone - on  0345 337 1150 between 11.00 and 17:00 Monday to Friday.
• By post - send your request in together with a stamped addressed envelope if you wish it returned. 
• Chemist - Drop off your repeat slip and the chemist will deliver it to the Health Centre reception.

Subject to the 72 hour processing timescale, prescriptions can be collected from Reception or, alternatively, can be sent to either of the two local chemists in Ellon or the Balmedie chemist.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

 Please allow 72 hours for prescriptions to be processed and remember to consider weekends & bank holidays.

'Same day' urgent repeat order prescriptions will no longer be processed via the surgery. If necessary please contact your local pharmacy directly to obtain "emergency short supply" (with the exception of "controlled drugs"). 

Please allow 72 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.

"Same day/urgent" repeat prescriptions will no longer be processed via the surgery. Please contact your local pharmacy directly to obtain a 'short emergency supply' if necessary (with the exception of "controlled drugs").

With consideration to GDPR requirements, we no longer issue repeat prescriptions at Reception to anyone other than the specified patient (unless consent is held on record). Everyone will be required to provide sufficient form of identification prior to repeat prescription script release. 

If this is difficult for you there are two alternatives: 

• Nominate a local Community Pharmacy
• Discuss registration for Serial Prescriptions (CMS) with your local Community Pharmacy*
  Please ensure that you carry identification when attending the Reception to collect your repeat prescription. 

* CMS can help you manage your medicine through your chosen local Community Pharmacy whilst your GP Practice continues to provide your medical care.  Once set up for the system you do not contact the Practice to request repeat prescriptions; your medication will be ready for you to collect at the local Community Pharmacy where you registered. This involves completing and signing a questionnaire available from your local Community Pharmacy. Ask your local Community Pharmacy for further information.